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Plan Your Trip: Best 7 Travel Agencies in Singapore
1. Fayyaz Travels

Destinations: Africa, The Caribbean, South and North America, Asia, Southeast Asia, Middle East, Southeast Europe, Europe, Scandinavia, Oceania
Website: https://fayyaztravels.com/
Address: 435 Orchard Rd, #11-00 Wisma Atria, Singapore 238877
Contact Details: +65 6235-2900 | info@fayyaztravels.com
Operating Hours: Monday to Friday: 10:00 AM – 6:00 PM, Saturday: 10:00 AM – 3:00 PM
| Google Reviews | 4.8/5 |
| 3.9/5 | |
| Total reviews | 4.8/5 |
| Score consistency | 4.5/5 |
| Destination options | 4.9/5 |
| Package variety | 4.5/5 |
| Value for money | 4.65/5 |
| Customer service | 4.93/5 |
| – Ease of booking | 5/5 |
| – Responsiveness | 5/5 |
| – Promptness | 4.8/5 |
Pros
- Highly responsive and knowledgeable front desk
- Ideal for people who prefer customized travel plans
- Plenty of Southeast Asian destinations
- Also offers business travel packages
Cons
- Limited multi-country tours
- Pricey packages
Globetrotters who prefer a carefully curated, tailored travel experience will find Fayyaz Travels’ bespoke package tours a blessing!
Unlike other agencies that offer mostly group tours, this company focuses on providing private travel packages instead.
Clients who hired the agency after a disappointing group tour from other companies were thrilled about their experience with Fayyaz.
One customer who brought his family to South America using the agency said it was consistent with its service from start to finish.
He said he was impressed, as his travel coordinator was highly responsive, which he thinks is essential for private tours where every detail is tailored to the client’s needs.
Another customer said she picked Fayyaz due to its extensive list of Southeast Asia destinations (12 countries) and Middle East destinations (7 countries). She had always wanted to explore the said regions, making the agency a convenient choice.
She also mentioned that Fayyaz assists with visa processing, which is a big plus in her book.
Meanwhile, one client shared that he called the company to ask if the team could whip up a plan for his travel budget (he didn’t disclose the price, though).
He said the customer desk accommodated his query and got back to him with a suggested itinerary a few days later.
We think it’s impressive that you can name your price for this agency! That said, we recommend searching for average travel costs for your destination to keep your expectations realistic.
It’s only disappointing that Fayyaz has a limited number of packages for multi-country tours, unlike other agencies with a plethora of world-hopping opportunities.
Moreover, the agency’s prices are relatively high, so only engage them if you have saved enough for a bespoke travel package.
2. Chan Brothers Express (CBE)

Destinations: Africa, Americas, Asia, China, Europe, Indian Ocean
Website: https://cbe.com.sg/
Address: 150 South Bridge Rd, Singapore 058727
Contact Details: +65 6389 9836 | cbe@chanbrothers.com.sg
Operating Hours: Monday – Friday 10 AM–7 PM, Saturday 10 AM–2 PM
| Google Reviews | 4.9/5 |
| 4.6/5 | |
| Total reviews | 5/5 |
| Score consistency | 5/5 |
| Destination options | 5/5 |
| Package variety | 5/5 |
| Value for money | 5/5 |
| Customer service | 5/5 |
| – Ease of booking | 5/5 |
| – Responsiveness | 5/5 |
| – Promptness | 5/5 |
Pros
- Strong expertise
- Customised itineraries
- Premium travel options
- Award-winning service
Cons
- Not focused on budget travel
Chan Brothers Express (CBE Pte Ltd) has established itself as a trusted name in Singapore’s travel industry through its connection to the long-standing Chan Brothers Group, which has been shaping travel experiences since 1965. Unlike traditional tour agencies focused mainly on fixed itineraries, CBE places stronger emphasis on flexibility, curated travel, and personalised experiences.
Launched in 2003, the company was created specifically for “Express Travellers” — individuals, couples, families, and special interest groups looking for more meaningful holidays tailored to their preferences. This approach makes CBE especially appealing to travellers who value convenience without sacrificing quality or individuality.
One of the company’s strongest distinctions is its recognition as Singapore’s No. 1 Club Med Specialist, supported by 15 consecutive years of awards from Club Med. That consistency reflects both deep expertise in all-inclusive resort planning and a strong level of customer trust when it comes to premium family holidays and resort experiences.
CBE is particularly well known for curating seamless beach getaways, ski holidays, and luxury family vacations. Their travel planning process feels highly detailed and customer-focused, helping remove much of the stress that often comes with organising complex trips.
The agency also benefits from access to the broader Chan Brothers Group network, allowing clients to explore a wider inventory of resorts, flights, and destination packages. Whether travellers are searching for premium beach escapes, snow holidays in Japan, or multi-city itineraries, the company offers a strong mix of flexibility and expert guidance.
For travellers researching destinations, CBE also maintains a useful collection of travel inspiration resources, including guides on best all-inclusive family resorts in Asia, best beach holiday destinations in Asia, and family-friendly snow ski resorts in Japan. These resources further reinforce the agency’s focus on curated, experience-driven travel.
Overall, Chan Brothers Express positions itself as more than a standard travel agency. Its combination of personalised planning, resort expertise, premium travel options, and strong industry reputation makes it a compelling choice for travellers seeking well-organised and memorable holidays.
3. Ik Chin Travel

Destinations: China, Japan, Korea, India, Vietnam, and Malaysia
Website: https://ikchin.com.sg/
Address: 101A Upper Cross Street #13-09 Singapore 058358
Contact Details: (65) 6221 3727 | (65) 6535 4334 | enquiry@ikchin.com.sg
Operating Hours: Monday – Friday: 10:00 AM – 6:00 PM
| Google Reviews | 4.8/5 |
| 4.6/5 | |
| Total reviews | 5/5 |
| Score consistency | 5/5 |
| Destination options | 5/5 |
| Package variety | 5/5 |
| Value for money | 5/5 |
| Customer service | 5/5 |
| – Ease of booking | 5/5 |
| – Responsiveness | 5/5 |
| – Promptness | 5/5 |
Pros
- Strong experience with over 20 years in Asian travel planning
- Specialized Buddhist pilgrimage and cultural/spiritual tours
- Offers customizable travel options for more personalized trips
- Includes niche tour styles such as vegetarian and no-shopping tours
Cons
- Some tours require minimum group sizes, limiting solo flexibility
Ik Chin Travel is a long-established travel agency with over 20 years of experience in planning and arranging travel across Asia. Founded in 1967, the company positions itself as a progressive enterprise focused on delivering structured and meaningful travel experiences.
Their core travel agency services include end-to-end trip planning such as flight ticket arrangements, hotel bookings, transport coordination, and guided tour organization. They also offer customizable leisure tours that allow travelers to tailor itineraries according to personal preferences and travel needs.
A key strength of Ik Chin Travel is its strong focus on curated Asia tours, particularly in regions with cultural and spiritual significance. Their offerings include destinations like Korea, Sri Lanka, Xinjiang, the Silk Road, and various pilgrimage routes across Asia.
The agency also specializes in Buddhist tours, which are designed to emphasize reflection, inner peace, and cultural learning. These tours often include visits to sacred sites, storytelling around Buddhism, and structured itineraries aimed at spiritual enrichment.
Ik Chin Travel provides structured package tours such as FIT Korea Pilgrimage and multi-day journeys like the Silk Road and Northern Xinjiang tours. Many of these packages come with specific group size requirements and scheduled departure dates, which can influence flexibility.
In addition to standard tours, they offer niche experiences such as full vegetarian tours, charity trips, and no-shopping tours. These options are designed to appeal to travelers who prefer a more focused and purpose-driven travel experience.
Overall, Ik Chin Travel positions itself as a specialist agency for organized, culturally immersive, and sometimes spiritual travel experiences in Asia. Their services are especially suited for travelers who prefer structured itineraries over fully independent travel planning. have saved enough for a bespoke travel package.
4. EU Holidays

Destinations: Europe, Australia, America, New Zealand, Japan, Korea, Taiwan, China
Website: https://www.euholidays.com.sg/
Address: Suntec Singapore Convention & Exhibition Center, 1 Raffles Blvd, Level 2 Crescent 2, Singapore 039593
Contact Details: +65 6958-8888
Operating Hours: Monday to Friday: 9:30 AM – 8:30 PM, Saturday to Sunday: 11:00 AM – 8:00 PM
| Google Reviews | 4.3/5 |
| 4.8/5 | |
| Total reviews | 5/5 |
| Score consistency | 4.4/5 |
| Destination options | 4.8/5 |
| Package variety | 4.7/5 |
| Value for money | 4.9/5 |
| Customer service | 4.58/5 |
| – Ease of booking | 4.8/5 |
| – Responsiveness | 4.45/5 |
| – Promptness | 4.5/5 |
Pros
- Great for touring European countries
- Offers an extensive list of package tours
- Competitive rates
- Regular discounts
Cons
- Last-minute itinerary changes are probable
- Customer service’s responsiveness needs some work
Frequent flyers looking to conquer Europe next might find EU Holidays’ extensive package tours appealing.
It’s not only the extent of tours available that is impressive but also the types of packages the agency offers.
Its Europe packages come in six to 20-day multi-country tours (for energetic globe-trotters) or single-country thematic travel (for people who prefer a more immersive experience).
Aside from the range of tours, many clients told us that they chose the company due to its competitive rates (packages usually start from $2,500).
Meanwhile, those with a partner and a kid saved around $300+ per person, thanks to the agency’s twin/trio fare promo.
Clients who have completed a few tours said it’s impressive how the agency provided consistently good hotels and restaurants wherever they went. They thought this feat added to the overall enjoyable experience.
Many travelers also mentioned that their tour leaders are fun to be with, adding a layer of entertainment during long drives on the continent.
And while we’re mostly talking about its Europe packages, know that EU Holidays also offer tours to Asia, the Americas, Australia, and New Zealand.
That said, we find it disappointing that the company offers tours to only four Asian countries (the region is much more than Japan, China, Taiwan, and Korea, after all!).
A few clients also mentioned that the agency failed to inform them of itinerary changes ahead of time.
One client knew of the change only a few days before her travel date. The update was minor, but it still frustrated her, as she expected the company to deliver such information to its customers promptly.
5. Chan Brothers

Destinations: Africa, Asia, Europe, Middle East, North America, Oceania, South America
Website: https://www.chanbrothers.com/
Address: 150 South Bridge Rd, Fook Hail Bldg #01-12 & #07-01, Singapore 058727
Contact Details: +65 6438-8880
Operating Hours: Monday to Friday: 11:00 AM – 7:00 PM, Saturday to Sunday: 11:00 AM – 6:00 PM
| Google Reviews | 3.6/5 |
| 4.8/5 | |
| Total reviews | 5/5 |
| Score consistency | 4.2/5 |
| Destination options | 4.9/5 |
| Package variety | 5/5 |
| Value for money | 4.6/5 |
| Customer service | 4.53/5 |
| – Ease of booking | 4.8/5 |
| – Responsiveness | 4.4/5 |
| – Promptness | 4.4/5 |
Pros
- Senior industry player
- Continuously growing list of destinations
- Wide package price range
Cons
- Customer communication needs work
- Some hotel choices are not satisfying
Chan Brothers is one of the most established travel agencies in Singapore with its impressive 50-year experience, and it has an extensive list of destinations and travel package types to show for it.
The company offers tours for destinations in six of seven continents, many located in Asia, Africa, and Europe.
Moreover, the agency constantly expands its reach, which seasoned travelers love. Returning clients said the company updating its destination list is one of the reasons they chose to stick with it for years.
Many also appreciate the travel package variety. Clients can choose among group tours, free and easy holidays, and private trips.
Budget travelers said they prefer group tours, as they’re cheaper.
Meanwhile, young and energetic jet-setters with money to spare said they love the free-and-easy holiday packages, as the setup allows for more leisurely explorations.
That said, a few customers mentioned they had gripes with the agency’s choice of hotels.
One client shared that his Japan trip was not 100% satisfying, as he had to stay in two visibly run-down hotels, which were also slightly far from attractions.
Clients who don’t want to experience the same disappointment might want to try the agency’s private tours. But, as the package type is customizable, it will be pricier.
We also received reports that some clients who booked private tours experienced communication hiccups.
One client who booked a private Bhutan tour said he had to follow up with the agency for information about pre-travel briefings and other concerns but had trouble reaching the company.
He later learned that the people who booked group tours had attended a briefing already and that his travel coordinator had failed to inform him. He and his family had to go to the office later for a rather rushed briefing instead.
We think such communication issues are due to Chan Brothers’ many clients and extensive packages. Still, the agency should work to improve its customer service to retain its clients.
6. Super Travels

Destinations: Asia, Europe
Website: https://super-travels.com/
Address: 133 New Bridge Rd, #03-01/02, Singapore 059413
Contact Details: +65 6392-3688 | gen@super-travels.com
Operating Hours: Daily: 10:00 AM – 7:00 PM
| Google Reviews | 4.1/5 |
| 4.7/5 | |
| Total reviews | 5/5 |
| Score consistency | 4.5/5 |
| Destination options | 4.65/5 |
| Package variety | 4.7/5 |
| Value for money | 4.8/5 |
| Customer service | 4.8/5 |
| – Ease of booking | 4.8/5 |
| – Responsiveness | 4.8/5 |
| – Promptness | 4.8/5 |
Pros
- Competitive tour rates
- Caring, detail-oriented tour leaders
- World Travel Awards winner (leading travel agency in Singapore)
Cons
- Limited to popular destinations in Asia and Europe
- Refunds for agency-canceled tours can take months to process
Explorers who want to tour Asia and Europe at reasonable rates will find Super Travels a viable choice.
The company’s package tours start at $2,500 for a week-long trip. Many clients agreed, and we found the agency’s rates to be one of the most competitive in the market!
Customers also told us that Super Travels’ 20 years of experience and 2019 World Travel Awards acclaim are reassuring enough for them to entrust the company with their travel plans.
However, those finicky with accommodations might find the agency’s hotel choices unsatisfying.
A few repeat clients shared that tour packages with hotels tagged as “subject to availability” may be a hit and miss. Sometimes the place they stay in is nice, sometimes not so much.
Fortunately, these same clients clarified that besides the accommodation issues, the agency’s travel tours and tour leaders are excellent. They said the pacing is just right, and their travel coordinator is consistently on top of things.
However, the agency might need to work on its communications, especially when dealing with customer refunds.
A customer told us that he had to wait up to six months before he could receive his refund following a tour cancellation due to bad weather.
We also think the company is best for newbie travelers, as its packages feature only the most popular destinations in Asia and Europe (think: Japan, Maldives, France, and Italy).
If you prefer less-traveled destinations, an agency with a broader reach will be a better option.
7. Intriq Journey

Destinations: China, Southeast Asia, Northeast Asia, Indian Subcontinent, Middle East, North Africa, Central Asia, Africa, Europe, the Americas, Antarctica, the Arctic Region
Address: 390 Havelock Rd, #04-06 King’s Centre, Singapore 169662
Website: https://www.intriqjourney.com/
Contact Details: +65 6219-1359 | enquiry@intriqjourney.com
Operating Hours: Monday to Friday: 9:00 AM – 6:00 PM
| Google Reviews | 5/5 |
| Total reviews | 4.4/5 |
| Score consistency | 5/5 |
| Destination options | 5/5 |
| Package variety | 4.7/5 |
| Value for money | 4.6/5 |
| Customer service | 5/5 |
| – Ease of booking | 5/5 |
| – Responsiveness | 5/5 |
| – Promptness | 5/5 |
Pros
- Great for immersive tours
- Has travel packages for countries in every continent
- Competent tour managers
Cons
- Packages are pricey
- Leisurely pace may not appeal everyone
Intriq Journey’s carefully curated, thematic travel packages will be most charming for adventurers who want to immerse in a country’s culture, history, and natural beauty.
The agency offers packages focusing on experiences, exploring a country through railroads, food and wine, and cultural heritage.
Many clients who booked the tours before pointed out that Intriq’s itineraries are slow-paced to allow travelers to savor each location and experience.
They said it’s different from other tours (especially group tours) that cram activities into a tight schedule.
One client who booked a railroad tour with the company shared that riding the luxurious Maharajas’ Express and the humble tuk-tuk was a life-changing experience.
He said the tour allowed him to see the country from different perspectives and learn deeply.
Other clients mentioned that the tours are for small groups, allowing for a more tight-knit traveling experience.
That said, the rates for the packages are pricey (starting at $5,000 for seven to ten-day trips). You’ll have to save some more to experience Intriq’s unique tours.
Thankfully, travel packages for families with slightly lower fees are available.
However, the leisurely pace of the tours might not be preferable to travelers who are more into sightseeing and taking photos of iconic locations.
Mainstream travel agencies’ packed schedules and popular highlights may be the better option for such clients.